Refund Policy

General

Payments on burkin.pro are processed by Paddle.com Market Limited, which acts as Merchant of Record for all orders. Refunds are issued through Paddle in accordance with this policy.

One-Time Digital Products

You can request a refund within 14 days of purchase if the product did not meet your expectations, or if access was not delivered due to an error on our part. To request a refund, contact mail@burkin.pro with the email address used at checkout and the reason for your request.

Refunds are not available once the materials have been substantially downloaded or completed, except when the product was technically inaccessible.

Subscriptions

You can cancel your subscription at any time through the Paddle customer portal. Cancelling stops future charges but does not refund the period already paid for — access continues until the end of that period.

A refund for an already-charged payment is available within 14 days of the charge if you have not used the product during that period, or if the product was technically inaccessible due to an error on our part.

Installment-Priced Products

The first payment can be refunded under the same terms as one-time products — within 14 days of purchase, if access was not delivered or the product was technically inaccessible.

If a refund is issued, any remaining scheduled payments under the installment plan are cancelled and access to the product is closed.

How to Request a Refund

Contact mail@burkin.pro with the email address used for your purchase and the reason for your request. We review requests within 3 business days. The refund decision is made by Paddle as Merchant of Record, and funds are returned to the original payment method within 5–10 business days after approval.

You can also contact Paddle support directly — details are included in your payment receipt.

Contact

For questions about refunds, contact mail@burkin.pro.